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Updated October 2013
Service, Leadership, and Customer Retention:
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Multitask and prioritize multiple responsibilities and creative problem solving with limited resources
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Confidence, leadership, and engaging personality to entertain and lead larger groups, ex. 60-120 banquet seating
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Work in team environment with workers of various skill level, train new workers
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Working knowledge of food and wine culture, and preparation methods, as well as foodservice styles and drink mixing
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Motivation to create positive dining experiences, and maintain relationship between customers and catering to various needs and events
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Positive, cheerful, and comedic personality
Ristorante Villaggio
Waiter, Banquet / Event Waiter
May 2008 - Present (7 Years)
Email Marketing:
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Lead the restaurant email marketing campaigns
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Created and maintained accounts in MailChimp and Constant Contact
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Imported, updated, and cleaned up customer email contact lists for marketing blasts
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Created and drafted emails of upcoming events, promotions, and entertainment
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Sourced images and created templates for email formats and styles
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Scheduled email blasts for targeted marketing at specific times, dates prior to upcoming entertainment, holidays, or restaurant pixe-fixe dinner events
